Terms of Use
1. Acceptance of Terms
By accessing or using the Hisiya platform (“Platform”), operated by Big Bold Red Advertising Agency (“BBR”, “we”, “our”, or “us”), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Platform.
2. About Hisiya
Hisiya is a brand intelligence and sentiment analysis platform built by Big Bold Red, designed to help organisations understand how their audiences communicate online across African and global markets. Access to the Platform is subject to these Terms of Use and any applicable service agreements.
3. Use of the Platform
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:
- Use the Platform in any way that violates applicable laws or regulations
- Attempt to gain unauthorised access to any part of the Platform
- Transmit any unsolicited or unauthorised advertising or promotional material
- Reproduce, duplicate, copy, or resell any part of the Platform without express written permission
- Use the Platform to collect or harvest data about other users without consent
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Platform
4. Intellectual Property
All content, features, and functionality on the Platform — including but not limited to text, graphics, logos, icons, images, and software — are the exclusive property of Big Bold Red or its licensors and are protected by applicable intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of the Platform or its content without prior written consent from BBR.
5. User Accounts
Where access to the Platform requires registration, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
6. Data and Privacy
Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your data as described in the Privacy Policy.
7. Disclaimer of Warranties
The Platform is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. BBR does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
8. Limitation of Liability
To the fullest extent permitted by law, BBR shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, even if BBR has been advised of the possibility of such damages.
9. Third Party Links
The Platform may contain links to third-party websites or services that are not owned or controlled by BBR. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
10. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.
11. Changes to These Terms
BBR reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms of Use, please contact us at hello@bigboldred.agency
Big Bold Red Advertising Agency
4th Floor, Indigo Co-work Space
Nairobi, Kenya
